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AI Literacy at Work
For People Ready to Make AI Work With Them

AI Isn’t the Skill.
Knowing How to Use It Is.

A practical 2-day programme that helps you use AI confidently, responsibly and effectively in everyday work.

2 DaysHands-OnNo Programming Required
HRDC Refund up to 90%
Professionals collaborating around a laptop
AI is already part of work

Having access to AI is one thing.
Knowing how to work with it is another.

The real advantage comes from knowing how to ask better questions, judge the output, protect information and apply AI where it genuinely helps.

Prompt betterGet more useful outputs without endless trial and error.
Judge betterKnow when to trust, challenge or verify AI-generated work.
Use it responsiblyUnderstand what should — and should not — go into AI tools.
Create space for better work

Less repetitive effort → More meaningful work

AI can help reduce routine groundwork so you can spend more of your time thinking, deciding, creating and contributing where human judgement matters.

Less repetitive effort to more meaningful work visual
Who it’s for

Built for people whose work runs on information, communication and decisions.

Administration & Operations

Emails, documents, coordination and repetitive tasks.

Finance & Business Support

Analysis, summaries, explanations and reporting.

HR & People Teams

Communication, documentation, planning and research.

Sales, Marketing & Customer Teams

Ideas, content, preparation and insight.

Managers & Professionals

Research, decision support, review and productivity.

Two days. One practical journey.

From understanding AI to using it in real work.

Build strong AI working habits first, then apply them to real documents, data, decisions and workflows.

Two-day AI learning journey
Hands-on practical AI workplace training
Highly practical by design

You won’t spend two days watching someone else use AI.

Every module combines a short concept briefing with guided workplace practice.

The goal is not to memorise theory. It is to leave knowing how to apply AI to the kind of work you already do.

Weak Prompt → Better WorkTurn vague instructions into useful workplace prompts.
Document → BriefExtract what matters from long information.
Numbers → InsightUse AI to interpret data and explain what it means.
AI, Prove ItChallenge AI output and verify important claims.
Where Does My Day Go?Identify tasks where AI could genuinely help.
Bring Your Own Work LabApply the learning to something from your actual work.
Full programme

See exactly what you’ll work through.

01
AI Mindset & Workplace Readiness
Understand where AI fits into modern work and where human judgement stays essential.
02
Better Prompting for Better Work
Turn vague asks into clearer, more useful AI interactions.
03
Behind the Prompt
Understand context, tokens, limits and what shapes an AI response.
04
AI Beyond Generation
Use AI to analyse, compare, challenge, transform and support work.
05
Where Does My Day Go?
Identify repetitive work and high-value opportunities for AI assistance.
06
Safe, Responsible & Trustworthy AI Use
Work with privacy, confidentiality, bias, hallucinations and human oversight in mind.
07
Turn Information Into Action
Summarise, structure and turn information into useful next steps.
08
Work With Documents, Data & Visuals
Use AI across everyday workplace content, numbers and simple charts.
09
Use AI to Improve the Work
Review, challenge and strengthen outputs rather than accepting the first answer.
10
From Prompt to Productivity
Turn repeated prompts into reusable working patterns and workflows.
11
Bring Your Own Work Lab
Apply the learning to a real task from your own working environment.
AI starter kit takeaways
What you take back to work

Not just training. Something you can use afterwards.

Participants leave with practical habits, reusable tools and a clear next step for applying AI at work.

Better Prompting Habits
Responsible AI Judgement
Personal AI Opportunity Map
Reusable Prompt Templates
One AI-Assisted Workflow
30-Day AI Action Plan

Your AI Starter Kit

Practical workplace prompts, safe-use guidance, AI output verification checklist, cost and consumption guidance and reusable workflow resources.

Responsible AI

Use AI confidently. Stay in control.

The programme treats AI as an assistant — not as the final decision-maker.

Protect information

Understand what should and shouldn’t be shared with AI, and the difference between public and approved environments.

Question the output

Recognise hallucinations, bias, weak evidence and responses that need verification.

Keep human judgement

Use AI to support thinking and productivity while people remain accountable for decisions.

Course details

Practical enough for Monday morning.

Duration
2 Days / ~12 Hours
Format
Highly Practical
Technical Level
No Programming Required
Tools
Tool-AgnosticWorks with approved AI environments such as Copilot, ChatGPT, Gemini, Claude and others.
Optional Pathway
A4Q AI Essentials
Next intake

Ready to make AI part of how you work?

Leave your details and our team will contact you about the next available intake.

HRDC Refund up to 90%

No payment required at this stage.